Advice and Information Officer

Closing date 11 March 2019
Organisation Epilepsy Action
Location Leeds
Hours Part time
Salary £11,964
Telephone 01132108800
16 hours a week for a 3 year fixed term contract  
Salary: £25,798 pro rata (actual salary £11,964)  

Epilepsy Action is a national charity that exists to improve the lives of everyone affected by epilepsy. The Epilepsy Action Helpline gives people with epilepsy the support they need to live better with epilepsy. We also help families of people with epilepsy and people who work with or care for people with epilepsy.  

Your role will be to provide advice and information by phone, email and social media. You should have experience of helping people to make choices and take appropriate action, often when facing difficulties. You must have excellent written and verbal communication skills. You will need to be able to find, understand and disseminate complex information. You will feel confident working on your own initiative as well as being part of a busy team. You will function well under pressure and be able to prioritise your work.  

The post will require you to work one evening a week to 8.00 pm (currently Thursday) and one Saturday in four (10.00 am-4.00 pm). You must be able to answer confidential calls from home and to work in our Yeadon-based offices on two weekdays (currently Monday and Tuesday). Full training will be provided at head office prior to working these set days.  

In return we will offer you great flexible working conditions, a range of employee benefits including a contributory pension plan, which is available to you from the day you start and a commitment to develop your skills and provide necessary training.  

For a full description of our requirements and information on how to apply visit, email or contact our recruitment department on 0113 210 8800.  

CVs will not be accepted.  

Closing date: 9am, 11 March 2019
Interviews: 18 March 2019
Job Ref: AIO0219
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