2x Universal Support:Help to Claim Advisers (Face to Face)

Closing date 22 May 2019
Organisation Citizens Advice Bradford and Airedale & Bradford Law Centre
Location Bradford
Hours Full time
Salary £21,074
Telephone 01274 758030
Email admin@bradfordcab.com

Citizens Advice is set to deliver a new service called “Universal Support: Help to Claim” which offers end-to-end support to help people make a new Universal Credit claim and be ready for when their first payment arrives.

We are looking for an adviser with good IT skills to support clients to make and complete their new Universal Credit claim, as well as a commitment to the aims and principles of the Citizens Advice Service.

You’ll have the ability to interview clients using sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings.

Salary:  £21,074 – £23,111 To   Hours: 37 hours per week  

Location - Flexibly around Bradford Metropolitan District – This post may be based in any of our Bradford or Keighley office locations and may involve delivering regular outreach sessions around the Bradford District in Partners Offices.

Closing Date: 9am Wednesday 22 May 2019
Interview Date: Wednesday 5 June 2019    

Application packs are available from:  Naj Ilyas
Email: admin@bradfordcab.com
Tel: 01274 758030 between 9am – 4:00 pm. 

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