First Contact Worker (Casual)

Closing date 24 June 2019
Organisation Better Leeds Communities
Location Burley, Leeds
Hours Part time
Salary £9.74 per hour
Telephone 0113 275 4142

Hours Monday to Friday – 8.30am to 5pm

Evenings Monday to Friday - 5pm to 10.15pm

Weekends – 8.15am to 8.15pm                        

Due to our expanding community facility usage Better Leeds Communities are seeking friendly and flexible individuals to join our First Contact Team.   The role involves:

  • Opening and/or closing the building
  • Setting up rooms - moving of table and chairs, etc.; and preparing refreshments
  • Greeting visitors who have hired the facilities, and those attending events, into the premises; and addressing any queries they may have during the period of hiring
  • Acting as the first point of contact for those hiring the organisations facilities - face to face, by telephone and email – when taking of room bookings and updating the Online Room Booking System  
  • Acting as the first point of contact for members of the public attending the organisations services
  • Answering the telephone to new and existing service clients
  • Ensure relevant information is entered onto our case management systems    

The position involves lone working.  

For informal enquiries about the role please contact Tracey Simpson-Laing, Enterprise Manager.   

Closing date: 9.00am Monday 24th June 2019.   

Interviews: Will be on a rolling bases

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