Kathy Faulks asks what are protected characteristics and why do they matter to all charities, voluntary organisations and community groups?Read more
All organisations should review their activities to ensure they are performing efficiently.
Monitoring and evaluating your activities will help you answer these questions.
- How well is your organisation performing?
- Can we trust your organisation to deliver quality services?
- Do we want to be associated with your organisation?
- How do we know?
Monitoring is an ongoing process which informs your decisions and helps you decide whether your organisation is heading in the right direction.
Evaluation provides judgments about whether your organisation or project has achieved what it intended and the quality of delivery.