Accessible Public Transport Information

There is now an accessible travel section on the Metro website.

As well as linking through to some existing pages such as AccessBus and concessionary travel, the new accessible travel section on the Metro website includes new information on new Travel Assistance Cards, the CPT scheme for carriage of mobility scooters on buses and in Easy Read and British Sign Language formats.

Travel Assistance Cards

Travel Assistance Cards have been designed to help disabled and older people when using public transport. They can be particularly helpful for people with hidden disabilities such as hearing or visual impairments or learning disabilities and for people who are afraid of falling. 

You can use the card to let the bus driver know about any requirements you may have when getting on the bus. 

Travel Assistance Cards are available to download and print from the Metro website or to pick up from Metro bus station travel centres. 

Information in Easy Read and British Sign Language

Information is now also available in Easy Read and British Sign Language formats as follows:

British Sign Language:

  • Concessions for blind and disabled people  
  • Easy access buses
  • AccessBus
  • SmartCard user guide  

Easy Read information:

  • Concessions for blind and disabled people
  • Feedback form 

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