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Dealing with Difficult People

Voluntary Action Leeds

This short session will help improve your confidence and abilities in dealing with difficult behaviours, from obstructive to confrontational, or even aggressive.

 

Learning Outcomes

  • Feel more prepared to deal with difficult behaviour from other people
  • Adopt strategies to keep you and other people safe

 

Suitable For

This course is suitable for anyone who works with difficult people, whether these are service users, members of the public or partners and colleagues.

 

How to Book

Book Here

 

Voluntary Action Leeds

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