All Training courses

Training of relevance to third sector organisations in Leeds from various providers. Note the quality of training is the responsibility of the providers. Providers can upload relevant courses via their Doing Good Leeds account.

Provided by West Yorkshire Sexual Violence Action Partnership
Description

Are you a sexual violence survivor in West Yorkshire?
Would you like to join a 6 month action research group exploring what survivors need to become leaders for change?


Project sessions begin in March with sessional honorariums of £50 plus travel expenses.

We'd love to hear from you ASAP and look forward to working together.

 

Venue TBC
It will be a West Yorkshire based venue dependent on where attendees are located
Learning outcomes
Suitable for Sexual violence survivors
How to book Email SWY: ops@survivorswestyorkshire.org.uk Phone Rape Crisis: 07501 507079
Cost
Provided by Community Links Training
Description The Emergency First Aid at Work course (EFAW) is ideal for all businesses whose risk assessment has identified that there is no requirement for a fully trained first aider for their workplace. The certificate is valid for 3 years. To renew you need to attend another EFAW 6 hour course.
 
Venue CL Training Centre
Leeds LS8
Learning outcomes At the end of this course, participants will: - Understand the role and responsibilities of an emergency first aider  - Know how to assess an incident  - Manage an unresponsive casualty who is breathing normally  - Manage an unresponsive casualty who is not breathing normally - Recognise and assist a casualty who is choking  - Manage a casualty who is wounded and bleeding  - Manage a casualty who is in shock  - Understand how to manage a casualty with a minor injury
Suitable for This course is aimed at all staff and volunteers working in health and social care.
How to book To book please contact us at training@commlinks.co.uk
Cost £99 per delegate
Provided by Community Links Training
Description To introduce participants to the principles of Motivational Interviewing and to increase confidence and skills in working with people who are resistant to change.   

Participants will be introduced to ideas about how motivation can be enhanced by exploring ambivalence and by using counselling skills to help clients identify their own priority areas for change.  The course is aimed at frontline workers and assumes little to no knowledge of the subject area.
Venue CL Training Centre
Leeds LS8
Learning outcomes At the end of the course, participants will be able to: • Describe the concept of motivation and how it relates to behaviour change • Identify the skills needed when assessing clients’ motivation • Identify ways to improve interventions with people who are resistant to changing some of their risk behaviours • Apply counselling skills to promote clients’ motivation • Outline the theoretical basis for this style of information
Suitable for This one-day introductory course is useful for people working with clients engaging in risky behaviours and who are resistant to change.
How to book To book your spaces please contact us at training@commlinks.co.uk
Cost £99 per delegate

Mental Health First Aid (2 Day Course)

8 April at 9:30am to Thursday 9 April at 5:00pm
Provided by Voluntary Action Leeds
Description

Mental Health First Aid (MHFA) is an internationally recognised training course which teaches people how to spot the signs and symptoms of mental ill health and provide help on a first aid basis. MHFA won’t teach you to be a therapist, but just like physical first aid, it will teach you to listen, reassure and respond, even in a crisis.

Every MHFA course is delivered by a quality assured instructor who has attended our Instructor Training programme accredited by the Royal Society for Public Health, and is trained to keep people safe and supported while they learn.

How will attending a Mental Health First Aid course help?

Research and evaluation shows that taking part in an MHFA course:

  • Raises awareness and mental health literacy
  • Reduces stigma around mental ill health
  • Boosts knowledge and confidence in dealing with mental health issues
  • Promotes early intervention which enables recovery

This course will run from 9.30am to 5pm on the 8th and 9th of April 

Venue Voluntary Action Leeds
Stringer House 34 Lupton Street, Hunslet, Leeds LS10 2QW
Learning outcomes A practical skills and awareness course designed to give you: A deeper understanding of mental health and the factors that can affect people’s wellbeing, including your own. Practical skills to spot the triggers and signs of mental health issues. Confidence to step in, reassure and support a person in distress. Enhanced interpersonal skills such as non-judgemental listening. Knowledge to help someone recover their health by guiding them to appropriate support.
Suitable for Adult MHFA courses are for everyone aged 16 upwards.
How to book
Click to book
Cost Reduced Training Fee: £200 - This includes the cost of your workbook and certification fee
Provided by Forward Leeds
Description Objectives:
  • To provide practitioners with up to date information in regards to adults alcohol use, including government guidance and recommendations.
  • For participants to revise their knowledge about the effects of alcohol on adults.
  • To provide tools for practitioners to use to help assess adults appropriately for alcohol use and to be able to identify the level of risk associated with their use.
  • To provide resources and techniques to build confidence across the Leeds workforce in delivering early interventions and brief advice to adults around their alcohol use.
  • To increase awareness of the types of support that adults can access in Leeds for those people whose alcohol use is assessed at high risk.
Venue Public Health Resource Centre
Public Health Resource Centre - Technorth, 9 Harrogate Road, Chapel Allerton, Leeds, LS7 3NB
Learning outcomes
Suitable for Professionals
How to book To book a place on any of the training courses detailed above please contact below for an application form : prevention@forwardleeds.co.uk Please state which training sessions and dates in your email. THANKS Forward Leeds Training
Cost Free
Provided by Voluntary Action Leeds
Description
 
This session is designed to give you a brief introduction to how your organisation plans to keep children and vulnerable adults safe and to get you thinking about the things that you need to do.
 
PLEASE NOTE THIS COURSE IS ONLY AVAILABLE TO LEEDS BASED GROUPS AND ORGANISATIONS. THIS COURSE WOULD NORMALLY BE CHARGED AT £60 BUT AS LEEDS CITY COUNCIL ARE FUNDING THIS COURSE WE ARE ABLE TO OFFER THIS COURSE FOR FREE.
Venue Voluntary Action Leeds
Stringer House Leeds LS10 2QW
Learning outcomes People that want a basic understanding of safeguarding in organisations. People in leadership positions of small third sector organisations that need to develop safeguarding policies. Explore why safeguarding is important for all organisations. Find out about the key information you need to include in a safeguarding policy. Begin to think about the content of your safeguarding policy.
Suitable for This course is suitable for anyone in organisations or small groups who just need a basic safeguarding awareness.
How to book
Click to book
Cost FREE

Breakaway Techniques Training

15 April at 9:30am to 4:30pm
Provided by Community Links Training
Description This course is designed to support staff who deal with potentially disruptive and assaultive behaviours. It enables staff to understand what factors may increase or decrease the likelihood of anger and aggression occurring in work settings. It will consider some strategies and good practice in relation to managing potential angry and aggressive situations.  
Venue CL Training Centre
Leeds LS8
Learning outcomes - Recognise that challenging behaviours in a variety of services is an attempt to communicate unmet needs.  - To offer learners the opportunity to develop their understanding of these needs and practice strategies for promoting choices and therefore being able to work more effectively to reduce the behaviours.  - Explore different service user groups and their typical behaviour presentations.  - To offer learners the opportunity to focus on likely factors that can generate, aggravate or improve behaviours that challenge.  -- Adaptive communication skills with different groups and how this reduces stresses in both the worker and the service user.  - Demonstrate a safe range of ethical physical interventions in line with the BILD code of practice and UK Law.
Suitable for This course is aimed at all staff and volunteers working in direct delivery of services who encounter aggressive and potentially violent situations. Can be tailored for specific audiences.
How to book To book your space please contact us at training@commlinks.co.uk
Cost £99 per delegate.
Provided by Community Links Training
Description This course establishes an understanding of best working practice in offering support and to understand procedures when reporting abuse and procedures following an alert.  

It looks at the potential signs and signals of abuse and fulfilling your duty to pass on any disclosures or allegations. It covers how to address any immediate safety or protection needs of the alleged adult at risk including the recording of the incident in your workplace.
Venue CL Training Centre
LS8
Learning outcomes At the end of the session participants will be able to: • Understand key terminology and legislation in relation to safeguarding adults • Identify common types of abuse and neglect • Understand the principles of best practice • Understand local safeguarding protocols and procedures.
Suitable for This half day course is aimed at all staff working with adults at risk but that who do not have a supervisory or management role.
How to book To book your space please contact us at training@commlinks.co.uk
Cost £50 per delegate
Provided by West Yorkshire Community Accounting Service (WYCAS)
Description

This 3 hour workshop will use a free template and give you the confidence to set up a bookkeeping system on a spreadsheet. Laptops and materials are provided.

Your WYCAS tutor will lead the session working through a practical exercise, so that you will be able to set up and use a spreadsheet recording method for your organisation.

This course is not available for online booking.

Please contact the course organiser for booking details.

Venue WYCAS
Stringer House, 34 Lupton Street, Leeds LS10 2QW
Learning outcomes This course will show you the structure of the linked spreadsheet, help you set up a fictional organisation, with categories of income and spend, restricted funds and bank and cash accounts. Show you how to reconcile the bank transactions to the spreadsheet, and review how the inputs produce a finance report for use in the year.
Suitable for Anyone looking to set up a book keeping system. A basic ability to use a spreadsheet is needed.
How to book Please visit the WYCAS website: http://www.wycas.org.uk/training/current-training/ for further booking information.
Cost £0
Provided by Forward Leeds
Description Objectives  
  • For participants to revise their knowledge about the effects of alcohol.
  • To explore what is domestic abuse?
  • To examine the impact of alcohol on family relationships and links with domestic abuse/ violence
  • To increase awareness of the types of support that individuals and their families can access in Leeds for those people who use/misuse alcohol.
  • To increase awareness of the types of support that individuals and their families can access in Leeds for those people experiencing domestic abuse/violence.
Venue PHRC
Public Health Resource Centre - Technorth, 9 Harrogate Road, Chapel Allerton, Leeds, LS7 3NB
Learning outcomes
Suitable for
How to book To book a place on any of the training courses detailed above please contact below for an application form : prevention@forwardleeds.co.uk Please state which training sessions and dates in your email. THANKS Forward Leeds Training
Cost FREE
Provided by Forward Leeds
Description

Objectives:

• To provide practitioners with information on young people and cannabis use.

• For participants to gain knowledge about the effects of cannabis on young people.

• To explore ways of talking to young people about cannabis and highlighting the role of harm reduction.

• To increase awareness of the types of support and services available to young people who are affected by cannabis use and their families.

Venue PHRC
Public Health Resource Centre - Technorth, 9 Harrogate Road, Chapel Allerton, Leeds, LS7 3NB
Learning outcomes
Suitable for
How to book To book a place on any of the training courses detailed above please contact below for an application form : prevention@forwardleeds.co.uk Please state which training sessions and dates in your email. THANKS Forward Leeds Training
Cost FREE
Provided by GIPSIL
Description

Course content: This course is for anyone who supports people in rented accommodation. It looks in detail at when someone can claim Universal Credit or Housing Benefit to help with their housing costs, how they are assessed and paid, and what you can do to help your clients safeguard their home. 


Methods: A mixture of tutor input, discussion among participants and practical exercises. A course pack will be given to each participant.

Venue GIPSIL Community Support Centre
1 Woodfield Court LEEDS LS8 3NT
Learning outcomes The course will give a good understanding of the benefits available to assist people with rented housing costs.
Suitable for Suitable for general advice workers and support workers The course is stand alone but delegates are advised to have undertaken the UC Overview Course or have recent experience of working with UC to gain maximum benefit.
How to book Booking forms available through contacting sarah.duffy@engageleeds.org.uk or carole.denton@gipsil.org.uk and through GIPSIL's website.
Cost £60 per place
Provided by Community Links Training
Description

To teach participants four basic steps to recognise if someone is having thoughts of suicide and how to connect them with resources that can help. Most people with thoughts of suicide invite help.

Often these opportunities are missed, ignored or avoided - leaving people more alone and at greater risk. safeTALK training prepares you to help by using TALK (Tell, Ask, Listen and KeepSafe) to recognise and talk to people with thoughts of suicide and to connect them with further help.

This three- hour course is suitable for anyone who may come into contact with individuals at risk of suicide, either at work or in their personal life.

Venue CL Training Centre
Leeds LS8
Learning outcomes At the end of the course participants will be able to: • Recognise those who may be at risk of suicide • Ask individuals clearly and openly about their thoughts of suicide • Connect individuals at risk to local sources of help
Suitable for It is not suitable for those who have recently been bereaved by suicide.
How to book To book your spaces please contact us at training@commlinks.co.uk
Cost £50 per delegate (bursary spaces available)
Provided by Community Links Training
Description

Please note this is a 2-day course:
28th April 2020
12th May 2020

This course introduces participants to key skills for training delivery and course writing.


Increasingly staff are expected to work effectively in groups, and to deliver high quality information on a variety of topics. This course goes ‘behind the scenes’ of training delivery to look at pedagogy and learning theory, and how to apply this with a group of adult learners.

Attendees need no previous experience but should be prepared for high levels of participation, skills application and some work between the two days of attendance.

Venue CL Training Centre
Leeds LS8
Learning outcomes At the end of this 2 day course participants will: • Understand key educational and training theory including how to be learner-centred, adult learning and curriculum alignment • Have designed a training product • Learn and practice key-skills for trainers
Suitable for This course is aimed at any staff whose role involves training, education and delivering information.
How to book To book your spaces please contact us at training@commlinks.co.uk
Cost £198 per delegate (for both days)

Minute Taking Skills

28 April at 10:00am to 1:00pm
Provided by Voluntary Action Leeds
Description

Taking minutes at any meeting can be confusing, stressful and time-consuming. Find out what you should be recording, how changing the format of an agenda can help the meeting to stay on track and what you can do to make meetings a more effective use of everyone’s time.

Venue Voluntary Action Leeds
Stringer House 34 Lupton Street, Hunslet, Leeds LS10 2QW
Learning outcomes The role of the minute-taker in recording meetings. What to record and what to leave out of Minutes. How to set an agenda that keeps the meeting on track. Tips to make meetings go more smoothly. Scheduling communication to maximise efficiency.
Suitable for For anyone who takes minutes at any sort of meeting.
How to book
Click to book
Cost VAL Essentials Subscriber £48 - Non Val Essentials Subscriber £60

Minute Taking Skills

28 April at 1:30pm to 4:30pm
Provided by Voluntary Action Leeds
Description

Taking minutes at any meeting can be confusing, stressful and time-consuming. Find out what you should be recording, how changing the format of an agenda can help the meeting to stay on track and what you can do to make meetings a more effective use of everyone’s time.

Venue Voluntary Action Leeds
Stringer House 34 Lupton Street, Hunslet, Leeds LS10 2QW
Learning outcomes The role of the minute-taker in recording meetings. What to record and what to leave out of Minutes. How to set an agenda that keeps the meeting on track. Tips to make meetings go more smoothly. Scheduling communication to maximise efficiency.
Suitable for For anyone who takes minutes at any sort of meeting.
How to book
Click to book
Cost VAL Essentials Subscriber £48 - Non Val Essentials Subscriber £60
Provided by Voluntary Action Leeds
Description

Taking minutes at any meeting can be confusing, stressful and time-consuming. Find out what you should be recording, how changing the format of an agenda can help the meeting to stay on track and what you can do to make meetings a more effective use of everyone’s time.

Venue Voluntary Action Leeds
Stringer House 34 Lupton Street, Hunslet, Leeds LS10 2QW
Learning outcomes The role of the minute-taker in recording meetings. What to record and what to leave out of Minutes. How to set an agenda that keeps the meeting on track. Tips to make meetings go more smoothly. Scheduling communication to maximise efficiency.
Suitable for For anyone who takes minutes at any sort of meeting.
How to book
Click to book
Cost VAL Essentials Subscriber £48 - Non Val Essentials Subscriber £60
Provided by Forward Leeds
Description Objectives:
  • The effects, risks and impact of Synthetic Cannabinoid Receptor Agonists (Spice)  
  • Nitrous Oxide
  • Peer led research into other Pills and Powders
  • Harm Reduction Messages
  • To increase awareness of the types of support that individuals and their families can access in Leeds.  
Venue PHRC
Public Health Resource Centre - Technorth, 9 Harrogate Road, Chapel Allerton, Leeds, LS7 3NB
Learning outcomes
Suitable for
How to book To book a place on any of the training courses detailed above please contact below for an application form : prevention@forwardleeds.co.uk
Cost FREE
Provided by Voluntary Action Leeds
Description

This is the first session in a series of workshops on commissioning, followed by Bidding for Contracts and Pricing up Bids.

Leeds City Council, NHS CCGs and other public sector purchasers of goods and services have moved from awarding only grants to more formal service level agreements and contracts. This is part of the commissioning process which involves the assessment of a community’s needs and buying in organisations to provide services to meet those needs. Within the commissioning process commissioners are keen to explore new ways for those public agencies and the service providers to achieve better outcomes for local communities. This session will help voluntary and community groups to understand the commissioning processes in Leeds, who the key commissioners are, help you decide if contracting for services is for you and the next steps you should take.

This course includes a brief demonstration by Neil Barrett, Procurement and Commercial Senior Officer on using Yortender and Tony Bailey, Procurement Category Manager — Adults & Health will attend part of the session to answer any of your questions.

ONLY AVAILABLE TO LEEDS BASED GROUPS AND LEEDS BASED 3RD SECTOR ORGANISATIONS.

Please note as this course is a free course if you book a place and are unable to attend for any reason (i.e. illness, or other circumstances) and cannot send another colleague in your place, please let us know as soon as possible. If you give us less than 14 days’ notice you will be charged a £10 non attendance fee.

Venue Voluntary Action Leeds
Stringer House 34 Lupton Street, Hunslet, Leeds LS10 2QW
Learning outcomes Understand the commissioning process (including the commissioning cycle). Know where to find funding opportunities through commissioning e.g. grants and contracts. Clarify jargon around commissioning. Know the pros and cons relating to commissioning. Know if contracts are right for your organisation and what you want to deliver. Where to find information, help and support .
Suitable for Any voluntary or community sector organisation new to, or looking to consider, funding through commissioning opportunities as a way of supporting their work; and for staff who are new to commissioning.
How to book
Click to book
Cost FREE TO LEEDS BASED GROUPS AND ORGANISATIONS
Provided by Forward Leeds
Description Objectives:
  • To gain an understanding of a variety of substances that are used and misused.
  • How do we recognise mild/low level Mental Health? (Anxiety, Stress, low mood)
  • What factors contribute to Mental Health issues?
  • Initial Steps- Guided self help
  • To increase awareness of the types of support that individuals and their families can access in Leeds. 
Venue PHRC
Public Health Resource Centre - Technorth, 9 Harrogate Road, Chapel Allerton, Leeds, LS7 3NB
Learning outcomes
Suitable for Please note: This is not Dual Diagnosis Training.
How to book To book a place on any of the training courses detailed above please contact below for an application form : prevention@forwardleeds.co.uk Please state which training sessions and dates in your email. THANKS Forward Leeds Training
Cost FREE
Provided by Voluntary Action Leeds
Description

Recruiting volunteers is an expensive, time-consuming and often frustrating responsibility.  Attract applicants with the skills and expertise you need by applying the principles of marketing, creating appealing advertising materials and developing a more effective and efficient recruitment strategy.

Venue Voluntary Action Leeds
Stringer House, 34 Lupton Street, Hunslet, Leeds, LS10 2QW.
Learning outcomes You will discover: The difference between marketing and advertising and why both are important in recruitment. How to design advertisements, whether online or printed, that give you the best chance of attracting the people you need. How to structure the recruitment process to minimise wasted time. How to ‘reject’ unsuitable applicants without giving offence.
Suitable for For people involved in recruiting volunteers
How to book
Click to book
Cost VAL Essentials Subscriber £70 - Non Val Essentials Subscriber £90
Provided by Forward Leeds
Description Objectives:
  • To gain an understanding of a variety of substances that are used and misused.
  • Explore Drug, Set & Setting.
  • Understanding of Recovery Capital.
  • To explore the framework of behaviour change to understand the process by which people can be supported to change their behaviour.
  • To increase awareness of the types of support that adults/young people and their families can access in Leeds.  
Venue PHRC
Public Health Resource Centre - Technorth 9 Harrogate Road Chapel Allerton Leeds LS7 3NB
Learning outcomes
Suitable for
How to book To book a place on any of the training courses detailed above please contact below for an application form : prevention@forwardleeds.co.uk Please state which training sessions and dates in your email. THANKS Forward Leeds Training
Cost FREE
Provided by Forward Leeds
Description Objectives  
  • For participants to revise their knowledge about the effects of alcohol.
  • To explore what is domestic abuse?
  • To examine the impact of alcohol on family relationships and links with domestic abuse/ violence
  • To increase awareness of the types of support that individuals and their families can access in Leeds for those people who use/misuse alcohol.
  • To increase awareness of the types of support that individuals and their families can access in Leeds for those people experiencing domestic abuse/violence.
Venue PHRC
Public Health Resource Centre - Technorth, 9 Harrogate Road, Chapel Allerton, Leeds, LS7 3NB
Learning outcomes
Suitable for
How to book To book a place on any of the training courses detailed above please contact below for an application form : prevention@forwardleeds.co.uk Please state which training sessions and dates in your email. THANKS Forward Leeds Training
Cost FREE

Public Speaking Course

13 May at 10:00am to 4:30pm
Provided by Voluntary Action Leeds
Description

During this day long course we explore the nature of public speaking and how to identify what type of public speaker everyone is. We cover a practical session in how to manage nerves and the keys to essential preparation to make any speech a success. Participants will not be forced to speak in front of the group, rather we will be focusing on developing confidence. The group will then learn how humans behave as tribes and how we can use that tribal nature to change attitudes and opinions.

Venue Voluntary Action Leeds
Stringer House, 34 Lupton Street, Hunslet, Leeds LS10 2QW
Learning outcomes A clear definition of public speaking. To identify what kind of speaker you are. To understand how humans behave as tribes. To understand the role of practice and performance in public speaking. To have practical tips on dealing with nerves. To understand the format of a good speech.
Suitable for This training is designed for people who would like to learn the basic skills of public speaking and learn practical tips on how to be a better public speaker.
How to book
Click to book
Cost VAL Essentials Subscriber £70 - Non Val Essentials Subscriber £90

Understanding Leadership

14 May at 10:00am to 4:30pm
Provided by Voluntary Action Leeds
Description

A key part of my leadership training is enabling people to understand that they already have the skills to be great leaders and that leadership isn't something that is out of their reach. It focuses on their journey to leadership and how that journey has made them qualified to lead and create change. We also explore motivators and how to best understand peoples' motivation in order to effectively lead them. During this day long course we explore different leadership styles and how they can be best used to approach situations to help bring people on board.

Venue Voluntary Action Leeds
Stringer House, 34 Lupton Street, Hunslet, Leeds, LS10 2QW.
Learning outcomes A clear definition of Leadership. To identify what kind of leader you are. To understand what motivates us. To understand the role of a leader within groups. To have practical tips on being an effective and inspiring leader.
Suitable for This training is designed for people who are new to a leadership/management role or who are wanting to become leaders within their organisation.
How to book
Click to book
Cost VAL Essentials Subscriber £70 - Non Val Essentials Subscriber £90
Provided by Community Links Training
Description

This course teaches participants the skills needed to make a safeguarding referral, taking into consideration consent and capacity of the alleged adult at risk.  

It looks at the potential signs and signals of abuse and fulfilling your duty to pass on any disclosures or allegations, keeping the person at risk at the centre of the decision-making process.  

It covers how to address any immediate safety or protection needs of the alleged adult at risk including the recording of the incident in your workplace, and the procedures to follow when making a safeguarding referral.

Venue CL Training Centre
Leeds LS8
Learning outcomes At the end of the course, participants will be able to:  -Respond to safeguarding alerts and refer appropriately.  -Understand the personal values and beliefs that underpin the safeguarding of adults at risk.  -Know what to look out for.  -Understand best working practice in offering support.  -Understand procedures in line with the Care Act when reporting abuse and following an alert.
Suitable for This one-day course is aimed at all staff with a supervisory or management role who will have the responsibility for dealing with concerns and referring appropriately.
How to book To book your space please contact us at training@commlinks.co.uk
Click to book
Cost £99 per delegate
Provided by Forward Leeds
Description

Aims: To increase confidence, skills and knowledge in aspects of Novel Psychoactive Substances    

Objectives:

  • The effects, risks and impact of Synthetic Cannabinoid Receptor Agonists (Spice)  
  • Nitrous Oxide
  • Peer led research into other Pills and Powders
  • Harm Reduction Messages
  • To increase awareness of the types of support that individuals and their families can access in Leeds.  
Venue PHRC
Public Health Resource Centre - Technorth, 9 Harrogate Road, Chapel Allerton, Leeds, LS7 3NB
Learning outcomes
Suitable for
How to book To book a place on any of the training courses detailed above please contact below for an application form : prevention@forwardleeds.co.uk
Cost FREE
Provided by Forward Leeds
Description

Aims The course aims to build practitioners’ knowledge, skills and confidence to address and reduce harm from cannabis misuse in young people.  

Objectives: • To provide practitioners with information on young people and cannabis use. • For participants to gain knowledge about the effects of cannabis on young people. • To explore ways of talking to young people about cannabis and highlighting the role of harm reduction. • To increase awareness of the types of support and services available to young people who are affected by cannabis use and their families.  

Venue PHRC
Public Health Resource Centre - Technorth, 9 Harrogate Road, Chapel Allerton, Leeds, LS7 3NB
Learning outcomes
Suitable for
How to book To book a place on any of the training courses detailed above please contact below for an application form : prevention@forwardleeds.co.uk Please state which training sessions and dates in your email. THANKS Forward Leeds Training
Cost FREE

Focus on Customers

21 May at 10:00am to 1:00pm
Provided by Voluntary Action Leeds
Description

Whether service users, members of the public, volunteers or other members of staff, recognising and promoting an excellent customer experience benefits the organisation, reduces the stresses and strains of challenging situations and makes work more satisfying.

Venue Voluntary Action Leeds
Stringer House, 34 Lupton Street, Hunslet, Leeds, LS10 2QW
Learning outcomes You will discover: The most important skills required for excellent customer experiences. How to find out what customers really, really want. How to calm situations and help the customer to solve their own problems. The satisfaction and reward of making people happy without ‘giving in’.
Suitable for For people working on the front line with customers, service users and visitors, in person or over the phone.
How to book
Click to book
Cost VAL Essentials Subscriber £48 - Non Val Essentials Subscriber £60
Provided by Voluntary Action Leeds
Description

This session will help organisations bid for contracts.  It will ensure organisations know what they need to have in place in order to be eligible to apply and help them understand how to complete a successful SSQ (Standard Selection Questionnaire) and tender. A commissioner from LCC will give support and advice during the session. 

Leeds City Council, NHS CCGs and other public sector bodies are keen to contract with third sector organisations to provide services through the commissioning process which involves the assessment of a community’s needs and buying in organisations to provide services to meet those needs. 

Please note as this course is a free course if you book a place and are unable to attend for any reason (i.e. illness, or other circumstances) and cannot send another colleague in your place, please let us know as soon as possible. If you give us less than 14 days notice you will be charged a £10 non attendance fee.

Venue Voluntary Action Leeds
Stringer House 34 Lupton Street Leeds LS10 2QW
Learning outcomes Understand the commissioning process (including the commissioning cycle). Check your organisation is ready to bid and identify any risks. Guide you through completing a PQQ and tender – looking at answers to key questions. Understand what commissioners look for in a successful bid and how they are scored. Where to find information, help and support – and get feedback on your draft tenders.
Suitable for Any voluntary or community sector organisation planning to bid, or in the process of bidding, for a contract from a public sector provider, and for staff who are new to bidding for contracts.
How to book
Click to book
Cost FREE TO LEEDS BASED ORGANISATIONS