Dealing with Difficult People

When 21 May at 1:30pm to 4:30pm
Provided by Voluntary Action Leeds (VAL)
Description

There’s no such thing as people who want to be ‘difficult’ but that’s often how we experience their behaviour. Dealing with them requires a set of techniques that can actually enhance all your relationships, so they are really worth working on.

Venue Voluntary Action Leeds
Stringer House, 34 Lupton Street, Hunslet, Leeds LS10 2QW.
Learning outcomes You will discover: Straightforward techniques to minimise difficult behaviours. How to defuse angry and aggressive situations. How to protect yourself from negativity and distress.
Suitable for For anyone working in situations where ‘difficult people’ are a problem
How to book
Click to book
Cost VAL Essentials Subscriber £48 - Non Val Essentials Subscriber £60