|When||21 May at 1:30pm to 4:30pm|
|Provided by||Voluntary Action Leeds (VAL)|
There’s no such thing as people who want to be ‘difficult’ but that’s often how we experience their behaviour. Dealing with them requires a set of techniques that can actually enhance all your relationships, so they are really worth working on.
|Venue||Voluntary Action Leeds
Stringer House, 34 Lupton Street, Hunslet, Leeds LS10 2QW.
|Learning outcomes||You will discover: Straightforward techniques to minimise difficult behaviours. How to defuse angry and aggressive situations. How to protect yourself from negativity and distress.|
|Suitable for||For anyone working in situations where ‘difficult people’ are a problem|
|How to book||
Click to book
|Cost||VAL Essentials Subscriber £48 - Non Val Essentials Subscriber £60|
21 May at 1:30pm to 4:30pm