Online Training- Principles of Communication

When 29 June to Thursday 31 December
Provided by Voluntary Action Leeds
Description

When working in the adult social care sector, communicating is essential to develop your understanding of a service user's needs, so you can provide them with the support they require. If the information exchanged is inaccurate or misleading, mistakes can be made which can result in ineffective care and a negative view of the service. Professionals will form many different relationships in their work. Some will be formal and others more informal. Whoever you are communicating with and whatever the method you use it is essential that you make sure your communication is appropriate and effective.

Duration 75 mins (3 units)

CPD Approved
This course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating, how to get help with communication issues and much more.

Recommended System Requirements
• Browser: Up to date web browser
• Video: Up to date video drivers
• Memory: 1Gb+ RAM
• Download Speed: Broadband (3Mb+)


Duration: 75 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions).

 


Online Training By Neil Lee Training, offered by VAL

During the Coronavirus Pandemic, Voluntary Action Leeds has suspended its face to face training offer until further notice. 

However we will be providing a limited number of training sessions on-line in partnership with Neil Lee Training (a regular trainer at VAL).

The courses will give you an opportunity to keep your skills up to date and relevant in an ever changing environment.  The courses are tutor led, one-to-one interactive on-line courses which you can do in your own time, at your own pace and at your own place.  Courses are fun to take part in and really easy to access. 

All courses are delivered by expert trainers with years of experience in the field. Learners will be asked questions at the end of each unit, which they will need to answer successfully in order to complete the course (but don’t worry if you get it wrong as you can try again), after which they will receive a certificate of achievement  approved by the relevant awarding bodies including CPD and Neil Lee Training Centre of Excellence.

 

Cancellation Policy

For more information please refer to our full cancellation policy here.

For more information please contact Training@VAL.org.uk

 

Event Details

Please note, the training can be undertaken at any time once purchased.

Venue Online Training Portal
Learning outcomes This course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating, how to get help with communication issues and much more.
Suitable for
How to book
Click here to book
Cost £19.99