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First Bus App Update providing wheelchair occupancy capacity

Added: 03/07/2020

Voluntary Action Leeds

Earlier this month we updated our mobile app to show bus capacity in ‘real-time’. This to assist passengers given Covid-19 precautions etc.

This has enabled customers across the region to live track the location of their next bus and its available capacity. The display will show customers a bus icon on a map depicting the live location and available capacity of each vehicle on the route.
This new functionality will allow customers to make informed decisions about their journeys. The innovation uses the new passenger counting functionality with data from this system feeding directly to the First Bus app in real time. We are now using the same technology to show if a customer is on board the bus using a wheelchair.  
We’re confident that this will help passengers with journey planning and provide further confidence & reassurance both during this period of restricted travel but also into the future.

The First Bus App upgrade is available to iOS & Android phone users now.
Whilst ensuring our key messages about essential travel remain, we will be sharing this news.The display below shows bus route map and stop examples.   Any questions please contact Bandon.Jones@firstgroup.com

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Voluntary Action Leeds

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