Support for organisations

Help & Advice introduction

We all need some help at times, no matter what size your organisation or group there's lots of advice available here.

Picture of a hand writing in a notebook

The help and advice is aimed as a helping hand for anyone running a charity or voluntary group, whether you're a volunteer, a trustee or committee member, or a paid member of staff. The themes cover a wide range of topics from setting up and managing third sector groups of all kinds to managing people, money and much more!

Browse the help and advice themes or look for help based on the income level of your organisation. 

Disclaimer: The information provided is intended for guidance only. It is not a substitute for professional advice and no responsibility is accepted for any action taken as a result of the help and advice provided.

Starting a New Group

If you are thinking about starting a new group you may be assured that there is plenty of support available to help you.

acrons in tree

This section and the help and advice topics highlight lots of the main points you will need to consider if setting up a new group and beyond.


Managing money effectively is an essential part of running any organisation.

Pound coins in a pile

It is important that sound financial systems, procedures and policies underpin the work of all third sector organisations – even more so as resources are stretched.

Help and advice is available to support your organisation with its financial health.


broken piggy bank

Voluntary Action Leeds runs a Funding Support Service to help you find the pots of money that would most suit you.  We can also offer advice on draft bids Contact Us to find out more


We want charities and voluntary and community organisations to be the very best that they can be.

Governance academy logo

Governance is about running your organisation.

For updates on charity law go to the following on a regular basis:

  • @kathyfaulks especially for Charity Commission updates.

  • Relevant blogs to be found on the pages of the academy.

We provide  charity law seminars  delivered by a charity law solicitor. These will be advertised in the events section on Each seminar will provide a summary of charity law updates, a themed workshop and a question and answer session. These seminars are for registered charities based in Leeds and exempt charities based in Leeds  only and will be fantastic value. 

If you are looking for training on governance issues please go to the training section on

Please take the opportunity to explore the different pages of the academy. We think we may surprise you!

Governance support to organisations with an annual income below £100,000 is provided through the Leeds City Council Infrastructure Support Fund and is free at the point of delivery. Email our Governance_Worker if your organisation has an income below £100,000 and your organisations needs advice, support or information.

Governance support to registered charities with an annual income above £100,000 is available through the Business Support Programme. Please go to the Find a provider page.

If you want to find legislation then here is a simple way to do so.

Go to

You will see a search box.

Simply type in the name of the legislation that you require to see.

Here is a list of the main legislation that underpins governance and the various legal structures:

The Charities Act 2011

The Charities Act 1992

The Charities (Protection and Social Investment) Act 2016

The Trustee Act 2000

The Charitable Incorporated Organisations (general) Regulations 2012;statutory Instrument no 3012

The Companies Act 2006

Co-operative and Community Benefit Societies Act 2014



Marketing and Communications

Your organisation won’t go far if you don’t have an audience and once you’ve got one you need to think about how you’re going to keep them.

business cards

At its most basic marketing is about understanding what your offer is and who it is for - then communicating this to your audience. Marketing can help to demonstrate your impact, which could in turn could help to attract funding or more customers and also increase your organisation’s credibility.

To be effective marketing needs good communications which requires: a clear understanding of objectives, careful planning, coordination of the right communications tools, development of the right messages, a strategic and tactical approach and measurement of results.

Monitoring and Evaluation

All organisations should review their activities to ensure they are performing efficiently.

people looking at a computer

 Monitoring and evaluating your activities will help you answer these questions.

  • How well is your organisation performing? 
  • Can we trust your organisation to deliver quality services?
  • Do we want to be associated with your organisation?
  • How do we know?

People and Employment

People make a difference. To deliver services well you need to have people who are committed to the aims of your organisation, have the right skills and are managed effectively.

Group of people at a networking event

This section provides lots of information, advice and support to help your organisation ensure it staff make a difference.


Good planning can help organisations in lots of ways.

calendar dates

Planning can help you: 

  • Work out what you want to do (your goals)
  • Work out if you can achieve what you want
  • Think about how you are going to achieve what you want – prioritising
  • Work out any extra support you might need
  • Think about what you might do if some things don't work out
  • Think about the changes you want to make in the future
  • Plan to make changes successfully

Failing to plan is planning to fail...

Commissioning and Contracting

Commissioning is the process of deciding what public services are needed and how best to use the resources available to get the best for local people.


Over the years Councils, and other purchasers of goods and services like the NHS, have increasingly moved from awarding grants to fund organisations to deliver services, to more formal processes involving procurement and contracts.

Commissioning processes as a whole, and especially procurement, have become increasingly highly structured as a result of legislation and  regulation. Commissioners need to be clear about what exactly is being purchased and delivered, and what the benefits and impacts are, as well as exploring whether better value for money can be achieved or new ways of achieving better outcomes can be found.

There is plenty of opportunity for the third sector to access commissioning and contracting opportunities and support is available.

Follow @sltcleeds to keep up to date with key commissioning developments and opportunities in Leeds.